Exchange or return of the products you buy from Tuvidxxl is done easily and quickly.
You can exchange or return the product within 14 days from the date it is delivered to you.
Exchanges and returns are only made with our contracted Domestic cargo company.
When the package sent to us for exchange or return reaches us, it is evaluated by our relevant unit and necessary actions are taken within 1-3 days.
The cost of exchange or return of products sent to us other than the domestic cargo company belongs to the sender.
You can return the product you have purchased in the same condition as you received it within fourteen (14) days from the delivery date, without opening/destroying/spoiling the packaging and without using the product.